Evaluating a process for developing a capability maturity model

D. Proenca, R Vieira, G Antunes, M. da Silva, J. Borbinha, C. Becker, H. Kulovits:
"Evaluating a process for developing a capability maturity model";
Vortrag: 28th ACM Symposium on Applied Computing, SAC 2013, Coimbra, Portugal; 18.03.2013 - 22.03.2013; in:"Proceedings of the 28th Annual ACM Symposium on Applied Computing", ACM, SAC'13 (2013), ISBN: 978-1-4503-1656-9; S. 1474 - 1475.

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Abstract:


Maturity Models have been proven to be powerful tools to assess to current state of an organization regarding a certain aspect and drive improvement. However, maturity models are often developed ad hoc, without following a well-documented design and development method, and often do not provide a pathway to further extend and update the model to foster systematic enhancements and extensions. This paper discusses a systematic approach to maturity model development and applies it to the concrete domain of long-term information management. We trace the steps from problem definition to maturity model evaluation and apply the maturity model to a specific organizational scenario.